Saeed Islam Chowdry - Infrastructure & Cloud Solutions Architect, Consultant, Designer, Integrator, and Technologist

Summary

20+ years of experience in designing, procuring, and deploying technology to meet the demands of dynamic organizations. Proven success with re-engineering infrastructure for high availability, implementing standard procedures for systems administration, incident management, and effectively managing costs. Master planner with experience managing multiple facilities and site builds simultaneously. Considerable experience developing staff, budgeting, and streamlining technical operations.

4xMCSE, 2xMS, MCSA, MCITP, 2xMCTS, VCP, 2xVCA, 3xCCA, Google Apps Deployment Specialist with excellent network and security auditing skills/experience including needs analysis, system design, device selection, deployment, as-build documentation and hand over. Career path demonstrates a commitment to professional growth, as evidenced by successive advancement in challenging environments.

Personal Strengths
•    Proficiency in managing, maintaining and supporting industry leading technologies.
•    Proven track record of delivering new technologies to improve productivity and efficiency.
•    Ability to see the big picture, anticipate issues and work proactively.
•    Identifying, comparing, and implementation of technical issues to meet present and future demands and expectations.
•    Confident in driving results and naturally take ownership to ensure a successful outcome for customers.
•    Advanced problem solving, analytical and troubleshooting skills.
•    Excellent interpersonal and communication skills with the ability to prioritise and meet deadlines.
•    Exceptional interpersonal, oral communication and writing skills.
•    Collaborative team player with a ‘can do’ attitude and a positive outlook.
•    Strong history of successful vendor and contract management in relation to IT professional, managed and field services and products.
•    Ability to bridge between technical and business teams by identifying business impacts.

Skills

Opearting Systems and Platforms

Microsoft Azure
Microsoft Windows Server 2022, 2019, 2016, 2012 R2, 2012, 2008 R2, 2008, 2003 R2, 2003, 2000, NT 4.0
Microsoft Windows 11, 10, 8.1, 8, 7, Vista, XP, 2000
VMware ESXi 6.0, 5.5, 5.1, 4.0, 3.5
Microsoft Hyper-V 2022, 2019, 2016, 2012 R2, 2012, 2008 R2, 2008
MAC OS
Ubuntu

Application Servers and Services

Microsoft 365 Apps and Services
Microsoft Exchange Server 2019, 2016, 2013, 2010, 2007, 2003, 2000
Office 365 (Exchange Online, Lync Online, SharePoint Online)
Microsoft System Center 2012 R2, 2012
    • Configuration Manager (SCCM)
    • Virtual Machine Manager (SCVMM)
    • Operations Manager (SCOM)
    • Data Protection Manager (SCDPM)
    • Service Manager (SCSM)
    • Orchestrator (SCO)
Microsoft Remote Desktop Services (RDS)
Microsoft Internet Information Server (IIS)
Microsoft Internet Security and Acceleration Server (ISA)
Microsoft Lync Server, Microsoft Live Communication Server (LCS)
Microsoft Sharepoint Server (SPS)
Microsoft Small Business Server (SBS)

Databases

MS SQL Server 2019, 2017, 2016, 2014, 2012, 2008, 2005, 2000
MS Access 2013, 2010, 2007
MySQL

Tools

Symantec Antivirus Enterprise Edition 10, 9.0, 8.0

Hardware

Dell Servers
IBM Servers
HP Servers
Cisco servers
Custom Build Servers/PCs
Dell Storage
Ctirix Netscaler
Cisco ASA
Routers
Switches

Certifications & Trainings

Microsoft

Microsoft Certified: Security, Compliance, and Identity Fundamentals
Microsoft 365 Certified: Teams Administrator Associate
Microsoft 365 Certified: Identity and Services
Microsoft Certified Solutions Architect - Office 365
Microsoft Certified IT Professional - Office 365 (Deployment and Administration)
MCSE Messaging (Microsoft Exchange Server 2013) *Charter
MCSE Private Cloud (System Center 2012)
MCSE Server Infrastructure (Windows Server 2012)
MCSE Desktop Infrastructure (Windows Server 2012)
MCSA Microsoft Windows Server 2016
MCSA Microsoft Windows Server 2012 *Charter
MS Implementing Microsoft Azure Infrastructure Solutions
MS Server Virtualization with Windows Server 2012 R2 Hyper-V and System Center 2012 R2
MCTS Microsoft System Center Configuration Manager (SCCM) 2012
MCTS Microsoft Exchange Server 2010
MCP Microsoft Small Business Server (SBS)
MCP Microsoft Windows 2000
MCSE Microsoft Windows NT 4.0
Microsoft Windows Azure and Hybrid Cloud (MVA)

VMware

VCP VMware Certified Professional 6 — Desktop and Mobility
vSphere 6 Foundations
VCA VMware Certified Associate Cloud
VCA VMware Certified Associate Data Center Virtualization

Citrix

CCA Citrix Certified Administrator XenServer
CCA Citrix Certified Administrator XenDesktop
CCA Citrix Certified Administrator XenApp

Exin

ITILF ITIL Foundation V 3.0

Cisco

Cisco Certified Network Associate (CCNA 2.0)

Blackberry

Blackberry Enterprise Server 5

Google

Google Apps Deployment (APPS 100)
Certified Power Searching with Google

Professional Experience

Discipline Lead - Modern Workforce (February 2016 – to date)

Dell Technologies, Australia (www.dell.com)

Roles & Responsibilities:
• Technical solutions design and integration
• Office 365
• Azure

Chief Geek - Cloud Technologist (January 2014 – to date)

HUBOT (www.hubot.com.au)

Roles & Responsibilities:
• Office 365 deployment and migration
• Azure deployment, migration and management
• Google Apps implementation and migrations

Senior Microsoft Architect/Consultant (July 2015 – January 2016)

Accucom Systems Integration (www.accucom.com.au)

Roles & Responsibilities:
• Technical solutions design and integration
• FC (Fiber Channel) redundant storage solution design and implementation
• VMware 6.0 (Fujitsu Server/Storage) solution design and implementation
• Exchange 2013/Office 365 hybrid solution design and implementation (10K+ users)
• Lync 2013 design, implementation and voice gateway integration
• SCCM 2012 R2 solution design and migration from SCCM 2007
• SCVMM 2012 R2 solution design and migration from SCVMM 2008

Solutions Architect (June 2014 – June 2014)

Armada Solutions (www.armadasolutions.com.au)

Roles & Responsibilities:
• Service catalogue creation and management
• Assess infrastructure to identify opportunities for improvement, up-gradation and cloud migration
• Explain the implications of new technologies through workshops
• Design a customized plan to address organization’s specific needs
• Implement market-leading solutions that help grow and thrive
• Manage the complete functionality of the entire engagement from inception to completion
• Infrastructure solutions design and implementation
    - Windows 2012 R2 Active Directory
    - VMware ESXi 5.5
    - Hyper-V 2012 R2
• Migration design and implementation
    - Exchange 2013
    - Office 365
    - Active Directory
    - VMware ESXi 3.5 to VMware ESXi 5.1 & Hyper-V 2012 R2
    - Hyper-V 2008 R2 to Hyper-V 2012 R2

Advisory Technical Consultant – Infrastructure & Cloud Computing (June 2013 – June 2014)

Dell Australia (www.dell.com)

Roles & Responsibilities:
• TVS: Microsoft Private Cloud DaaS (Desktop as a Service) deployment, as-build document and handover using Windows Server 2012, Failover Cluster, Hyper-V, RDS (Remote Desktop Services), SQL Server 2012, System Center 2012 VMM, SCOM, SCCM, App-V, RemoteApp, IIS, Windows 8 & 7 VDIs (SOE) on Dell PowerEdge R720 Servers, Dell EqualLogic Storages, Dell Force10 Switches and Citrix NetScalers MPX5500.
• HSC: Windows 7 & 8 SOE design/deployment and image preparation (SCCM, MDT and ImageX) for factory deployment.
• GWA: Active Directory migration from Windows 2003 to Windows 2012 using ADMT.
• CTG: Exchange 2003 to Exchange 2013 / Office 365 Hybrid migration, KEMP Load balancing, as-build documentation and handover.
• AHL: Active Directory design for upgrade from Windows Server 2003 to Windows 2008R2. Windows 7 & 8 SOE design/deployment and Windows XP to Windows 7 migration.
• USY: Windows 7 SOE deployment and user profile/data migration.
• SPL: Windows 7 SOE deployment, custom applications installation and profile settings.

Global Messaging Expert (December 2008 – December 2012)

UBS AG Australia (www.ubs.com)

Roles & Responsibilities:
As a member of OCCS (Office Communication and Collaboration Services) team was involved in implementing, configuring, administering and providing support for:
• 100 thousand plus mailboxes and distribution lists hosted by Microsoft Exchange.
• 25 thousand plus blackberry users.
• 10 thousand plus iPhone/iPad users through Good.
• 40 thousand plus eFax support through TopCall.
• Active Directory in a multi domain/site environment.
• System Center Operations Manager (SCOM) alerting for messaging infrastructure.
• System Center Configuration Manager (SCCM) for patch management, software distribution, network access protection, and hardware and software inventory.
• VMWare/Hyper-V based virtual environment.
• Outlook as RemoteApp powered by remote desktop services and support for escalated outlook and desktop applications issues.
• Zantaz EAS and Symantec Enterprise Vault archiving solutions.
• Chat systems support for proprietary chat system developed by bank and Microsoft Lync 2010.
• Spam filtering through Postini.
• Resolving messaging related server alerts escalated by monitoring teams.
• Restoring mailboxes/chats for legal and compliance or if required by users.

Migration Consultant - Senior Systems Engineer (August 2008 – November 2008)

Hastie Group Pty Limited (www.hastiegroup.com.au)

Roles & Responsibilities:
• Migration of Watters Network to Hastie Group Network (AD, Mailboxes, VMware, Citrix). Windows XP, Vista SOE design/deployment and resolution of post migration issues.
• Level 3 support for all offices in Australia, New Zealand, Singapore, UAE and UK.
• VMware, Citrix, BlackBerry, Exchange 2007/2003, Windows Server/Desktop, Group Policy and File/Print management/support.

Information Technology Manager (February 2002 – June 2008)

CureMD Corporation (www.curemd.com)

Roles & Responsibilities:
• Provide leadership of technical solutions including budgeting and 24x7x365 operations management for all network and telecommunications resources for CureMD Corporation.
• Manage support for corporate technology, ensuring streamlined productivity of environments and systems across all facilities in New York, New Jersey, Lahore and clients around the globe.
• Hire, manage and mentor a team of experienced IT professionals. Provide career guidance and conduct performance and compensation reviews.
• Deployment, configuration, management and troubleshooting experience of Exchange 2007 in CCR (Cluster Continuous Replication) mode for Mailbox role server. Also successfully migrated the mailboxes from Exchange 2003 to Exchange 2007. Expertise in repairing Exchange 2003 databases.
• Implementation, configuration, management and troubleshooting of Microsoft Terminal Services.
• Manage relationships and negotiations with vendors and business partners.
• Direct server capacity planning, purchasing, backups and administration.
• Guarantee CureMD Information Systems security. Architect and manage security services, including the coordination of technical audits.
• Rapidly built three new branch offices, negotiating favourable vendor contracts and meeting aggressive schedules to successfully complete all projects in support of unanticipated business demands.
• Designed a Business Continuity Plan which was critical in signing a multi-million dollar account.
• Implemented standard operating procedures including GHOST imaging and new purchasing procedures which reduced client testing and training program lead times by 80% and dramatically lowered total cost of ownership.
• Centralized Virus, Spyware, AdWare, Malware and Patch management.
• Designed and implemented Windows 2003 Active Directory and successfully migrated it from Windows 2000.
• Supervised the installation of Fiber optic lines to establish a VPN link between multiple offices and the Internet.
• Successfully managed to get the Microsoft Gold Partnership.
• Instrumental in developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) Plans for corporate sites.